
Resetting a forgotten Symantec Endpoint Protection Manager password NOTE: Resetpass.bat is no longer provided by Technical Support and is not recommended/supported at this point.

in this guide i am going to walk you through resetting the admin password. For one reason or another you might come into a situation were you are unable to login to the Symantec Endpoint Manager Console, Symantec provides a tool that helps to reset the admin password, this tool is placed by default in the SEP Manager installation folder which means you are required to have physical access to the OS on which the SEP Manager is installed. In the C:\Program Files\Trend Micro\OfficeScan\PCCSRV\Private directory, find the OfcServer.ini file To be sure, after running resetpass.bat to reset the password, it is best to wait 15 to 30 minutes before logging in with admin/admin.įorgot the password to reset the OSCE7.X console password At this time, you can change the password you need. When you log in using admin/admin again, you will be prompted that the password has expired and you need to reset a new password. Processing method: c:\program files\symantec\symantec endpoint protection manager\tools\resetpass.bat, double-click to run resetpass.bat, a black screen appears, and then the user name/password will be reset to admin/admin. SEPM console username and password lock/disable and other similar issues, the password can be reset on the server side.
